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Chatbot for hair & beauty salons

Stop answering the same DMs every single day

ChatPal replies on WhatsApp and Instagram 24/7 — answering pricing questions, showing your availability, and booking appointments so you can focus on your clients.

Free plan· All channels· Setup in 10 minutes

Answers from your services and prices
Books from Instagram and WhatsApp
Replies day or night
Hands off to you when needed

Your phone buzzes all day — half the time it's the same question

You opened a salon to do beautiful work, not to be a full-time receptionist.

📱

'How much is a balayage?' — 12 times today

Pricing questions are the most common message. You answer them on WhatsApp, in DMs, and in comments — every day — instead of focusing on clients in the chair.

📅

Booking chaos across platforms

Clients book via WhatsApp, some DM on Instagram, some just show up. Keeping track manually leads to double bookings and missed appointments.

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Evening DMs you can't ignore

A potential client messages at 9pm asking if Saturday is free. If you don't reply fast, she's already booked somewhere else by 10pm.

😩

No-shows on your busiest days

Manual booking confirmations slip through. Clients forget. No-shows on a Saturday can cost you €200–€400 in lost revenue.

ChatPal handles the messages — you do the magic

24/7 replies on WhatsApp and Instagram, so no booking gets missed.

1

Client sends a DM or WhatsApp

A client asks 'What's the price for highlights and do you have time this Saturday?' at 10pm on Instagram.

2

ChatPal replies in seconds

ChatPal shares your pricing, shows available Saturday slots, and asks how they'd like to book.

3

Appointment confirmed

The client picks a slot, ChatPal confirms the booking and saves their contact info — all without you touching your phone.

4

Handoff when you're needed

Questions that need your personal touch get forwarded to you with the full conversation. You reply once and pick up right where the bot left off.

Instagram-first

From Instagram DM to booked appointment

For most salons, the customer journey starts in the Instagram DMs — under a reel, a before-and-after, or a story. ChatPal turns those messages into bookings without you watching the inbox.

1

A follower slides into your DMs

“Loved this balayage 😍 how much and do you have space this weekend?” ChatPal picks it up the moment it lands — no waiting until you're free between clients.

2

ChatPal answers and captures the details

It shares pricing for the service, asks for the preferred stylist and time, and collects the client's name and number — all in your salon's tone of voice.

3

The booking request reaches your team

ChatPal logs a tidy request for your front desk to confirm against the diary, so nothing slips through the cracks on a busy Saturday.

Built for salons that run on WhatsApp and Instagram

Turn DMs into bookings while you work on your next client.

Reply on WhatsApp & Instagram 24/7

Every DM and WhatsApp message gets an instant reply — pricing, availability, service menu — even when you're mid-appointment or asleep.

Book appointments in the conversation

Show your real availability and let clients book right in the chat — no need to direct them to a separate booking site.

Never miss a new client inquiry

ChatPal collects name, phone, and desired service from every new inquiry automatically. No warm lead goes cold.

Stop answering the same 10 questions

Service menu, pricing, opening hours, parking — set the answers once and ChatPal handles them forever.

Reduce no-shows with reminders

ChatPal sends booking confirmations and reminders so clients show up — fewer empty slots, more revenue.

Add a booking chatbot to your website

One line of code and your website has a 24/7 chatbot that books appointments and answers questions in real time.

Built for promo spikes and seasonal rushes

Post a Valentine's offer or a holiday package and the replies flood in — usually all at once. ChatPal handles the surge so every interested client gets an answer while they're still excited.

💝

“Saw your Valentine's post!”

Promo campaigns

When you run a seasonal offer, ChatPal explains exactly what's included, who it's for, and how to book — so a popular post turns into actual appointments, not a backlog of unread DMs.

🎁

“Do you sell gift cards?”

Gift cards & packages

Around the holidays, ChatPal answers questions about gift vouchers and bundles and points clients to the next step, capturing the lead even outside opening hours.

“Any last-minute slots?”

Filling quiet slots

Got a gap this afternoon? ChatPal can field last-minute availability questions and capture requests, helping you fill the chair instead of leaving it empty.

70%

of client DMs handled without manual input

24/7

replies on WhatsApp and Instagram

2 hrs

saved per day on repetitive messages

* Based on aggregated data from salon accounts using ChatPal. Results vary by booking volume and channel mix.

Connects to the tools you already use

No new software to learn. Plug into your existing workflow.

WhatsApp Business

Auto-reply to every client message on your business account

Instagram

Handle DMs automatically, capture leads from your salon profile

Calendly

Show real availability and let clients book appointments in the chat

Telegram

Full chatbot experience on Telegram

Web Widget

Add ChatPal to your salon website with one line of code

How salon owners typically use ChatPal

A solo stylist handling 40+ Instagram DMs per day switched to ChatPal for routine booking requests. ChatPal typically handles around 70% of incoming DMs, freeing the stylist to focus on in-chair clients instead of a phone.

Solo stylist, Instagram-first business

Typical pattern: high-volume Instagram DMs

Salons that automate their pricing responses commonly save 1–2 hours per day on repetitive messages. Clients respond well to instant replies, including late on a Sunday evening.

Two-chair salon with weekend peak demand

Typical pattern: after-hours pricing inquiries

Most salon owners complete WhatsApp and Instagram setup in a single session. A common first-day outcome is receiving a bot-booked appointment before the end of the setup day.

Owner-operated beauty salon

Typical onboarding experience

Questions? We've got answers.

ChatPal conversations feel natural and friendly. It uses your brand voice, handles pricing and availability smoothly, and knows when to bring in a real person. Most clients appreciate the instant reply.

Yes. You set the tone, the services, the pricing, and the FAQ. ChatPal responds based on exactly what you enter — your brand, your voice.

WhatsApp, Instagram DMs, Telegram, and your website widget. You can start with one channel and add more anytime.

No — Instagram is included on all plans, free and paid. You can connect both WhatsApp and Instagram from day one. See pricing details →

About 10 minutes. Connect your channels, enter your services and pricing, and you're live. No code required.

Yes. You can set up each stylist or service, and ChatPal captures the booking request with the client's preferred stylist and time, then passes it to your team to confirm against your schedule.

Stop losing bookings to slow replies

Let ChatPal handle your salon's WhatsApp and Instagram — while you focus on your clients.

Free plan · All channels · Set up in 10 minutes