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Chatbot for real estate agencies

Qualify every lead before they go cold

ChatPal responds to property inquiries on WhatsApp and your website 24/7 — qualifying buyers, answering listing questions, and booking viewings while your agents focus on closings.

Free plan· WhatsApp + Web· Setup in 10 minutes

Answers from your own listings
Qualifies leads around the clock
Books viewings automatically
Routes hot leads to your agents

High-value leads go cold in hours

In real estate, the first agent to reply wins the client.

Buyers inquire at night and on weekends

Someone finds your listing at 9pm on Saturday and messages about the neighbourhood, the price, and available viewings. No reply until Monday? They've moved on.

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Unqualified viewings waste agent time

Agents drive to properties for buyers who aren't serious, can't afford the price, or are still 6 months away from buying. That's time not spent closing real deals.

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The same listing questions — over and over

Square metres, parking, service charges, nearby schools — every buyer asks the same things. Agents spend hours on repetitive answers instead of negotiation.

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Leads scattered across channels

Managing inquiries from WhatsApp, Instagram, and property portals without a system means warm leads fall through the cracks every week.

Every inquiry qualified and followed up automatically

Your agents close. ChatPal handles everything before the handshake.

1

Buyer sends a property inquiry

A potential buyer messages on WhatsApp at 9pm: 'I'm interested in the 3-bed in Eixample. What's the price per m²?'

2

ChatPal answers and qualifies

ChatPal provides the details, then asks a few natural questions — timeline, budget, requirements — to qualify the lead.

3

Viewing booked, agent briefed

If the buyer is qualified, ChatPal books a viewing and sends your agent the lead details and conversation history.

4

Agent takes over for the close

Your agent arrives knowing the buyer's needs, timeline, and budget. No cold start, no wasted time.

Turn 'is this still available?' into a real lead

Most property inquiries arrive vague and anonymous. ChatPal asks the right follow-up questions in conversation, so your agents spend time on buyers who are actually ready — not on tyre-kickers.

Raw inquiry

“Hi, is this place still available?”

On its own, this tells an agent nothing — no budget, no timeline, no contact. Following up manually can take hours, by which point the lead has often gone cold.

ChatPal-qualified lead

Budget: up to €450,000, pre-approved financing in progress

Timeline: looking to move within 2–3 months

Needs: 2 bedrooms, parking, near a metro line

Contact: name, phone and preferred viewing times captured

ChatPal asks these naturally during the chat and only books viewings for leads that match your criteria — so your agents walk into every appointment already knowing the buyer.

Built for agencies that need to move fast on every inquiry

Be first to reply — even at 11pm on a Sunday.

Respond to every inquiry instantly

WhatsApp, Instagram, and your website widget all covered. Every lead gets an instant, professional reply — 24/7, no delays.

Qualify buyers before the viewing

ChatPal asks natural questions about timeline, budget, and requirements — so your agents only spend time with serious buyers.

Book viewings in the conversation

Show real availability and let buyers book a viewing slot right in the chat. No back-and-forth emails or missed calls.

Answer listing questions at scale

Square metres, floor plan, neighbourhood, parking, price — set the answers per listing and ChatPal handles every buyer question automatically.

Never lose a warm lead

Every inquiry captures name, contact, and key requirements automatically — so no lead falls through the cracks.

Add a chatbot to your property website

One line of code adds ChatPal to your website. Visitors get instant answers and book viewings without leaving the page.

The first agent to reply usually wins

Property leads go cold fast. A buyer messaging at 9pm won't wait until morning — they'll message the next listing. ChatPal replies the instant the message lands, on every channel, around the clock.

3 sec

Typical time for ChatPal to reply to a new inquiry — at any hour, on WhatsApp, Instagram or your website.

Within 5 min

Lead still hot

100%

After 30 min

Interest fading

55%

After 1 hour+

Often gone to a competitor

25%

* Lead-decay figures are directional industry benchmarks, not a ChatPal guarantee. The point stands: speed wins deals.

<30s

average reply time to every inquiry

24/7

lead qualification on WhatsApp and web

more viewings booked from after-hours inquiries

* Based on real estate industry benchmarks. Real results may vary.

Connects to the tools you already use

No new software to learn. Plug into your existing workflow.

WhatsApp Business

Auto-reply to every buyer inquiry on your business account

Instagram

Handle DMs automatically, capture leads from your agency profile

Calendly

Show real availability and let buyers book viewings in the chat

Telegram

Full chatbot experience on Telegram

Web Widget

Add ChatPal to your property website with one line of code

How agencies typically see results

Agencies that were missing weekend WhatsApp inquiries typically see a significant pipeline increase once ChatPal handles those messages automatically. Viewing requests that would have gone unanswered now convert to qualified leads.

Boutique real estate agency, 5–10 agents

Typical pattern: weekend and after-hours leads

Agents commonly spend 1–2 hours per day on repetitive listing-availability questions. Once those are handled by ChatPal, agents report redirecting that time entirely to client meetings and negotiations.

Multi-agent real estate office

Typical pattern: repetitive listing inquiries

Agencies typically complete setup in a few hours. A common early result is waking up to qualified viewing requests that arrived overnight — inquiries that would have been missed entirely before ChatPal.

Small real estate agency, new to automation

Typical onboarding experience

Questions? We've got answers.

Yes. You can add information for multiple properties and ChatPal answers questions and books viewings for each one independently.

ChatPal recognises the limits of its knowledge and hands off to an agent with the full conversation. The buyer never hits a dead end.

Yes. ChatPal asks natural questions about timeline, budget, and requirements during the conversation and only books viewings for leads that match your criteria.

Plans are priced by message volume, not by number of agents. The free plan covers 100 messages/month; paid plans scale as your inquiry volume grows. See pricing details →

ChatPal can be set up to push lead data to your CRM. Contact us to discuss your integration needs.

Yes. ChatPal handles both sales and rental inquiries — it answers questions about available rentals, qualifies tenants on budget and move-in dates, and books viewings just as it does for buyers.

Stop losing leads to slow replies

Let ChatPal qualify your buyers and book viewings on WhatsApp — while your agents focus on closing.

Free plan · WhatsApp + Web · Set up in 10 minutes