ChatPalChatPal
All verticalsPricing
Chatbot for restaurants & cafés

Fill your tables faster with less effort

ChatPal captures reservation requests, answers menu questions, and logs special requests on WhatsApp and your website — 24/7. Your team focuses on the dining experience, not the inbox.

Free plan· WhatsApp + Web· Setup in 10 minutes

Answers from your menu and hours
Takes bookings around the clock
Cuts no-shows with reminders
Hands off to your team anytime

Your team is already busy — the phone doesn't stop

Every minute answering basic questions is a minute not spent on the floor.

📱

'Do you have a table for 4?' — all day long

Reservation requests arrive by WhatsApp, Instagram DM, phone, and walk-in — all at once. Staff juggle messages between serving and cooking.

🍽️

Menu and allergen questions slow everything down

Guests ask about dietary options, allergens, and specials before they visit. These questions are important — and identical, every day.

📅

Manual reservation management causes mistakes

Without a system, double bookings happen. Tables get oversold on busy nights. Overbookings damage your reputation.

😤

No-shows ruin your evening forecast

Guests book and don't show. Without reminders, a busy Saturday can leave you with 6 empty tables at 8pm.

ChatPal handles reservation requests and questions — your team serves

Fewer missed inquiries. More tables filled.

1

Guest sends a WhatsApp

A party of 5 messages on Saturday afternoon: 'Do you have a table for tonight at 8pm? Do you have vegetarian options?'

2

ChatPal replies in seconds

ChatPal confirms the vegetarian menu options and collects their name and party details to capture the booking request.

3

Reservation request captured — your team confirms

ChatPal logs the request with all the details — party size, time, name, and special requests — so your team can give the final confirmation and seat the guest.

4

Reminders sent, no-shows reduced

ChatPal sends a reminder before the reservation. Guests confirm or cancel in the chat, freeing the table if needed.

A busy Friday, with and without ChatPal

Service rush and a buzzing phone don't mix. Here's how the same evening plays out when ChatPal handles the repetitive messages and your team handles the room.

A busy Friday without ChatPal

6:40

Three WhatsApp messages and two calls come in at once — all asking about tables and the menu. The host is seating guests and can't reply.

7:15

A party of six gives up waiting for a reply and books somewhere else.

8:30

A no-show table sits empty all night — the reminder never got sent.

11:00

Closing up, staff find 14 unread messages from people who wanted to book.

The same Friday with ChatPal

6:40

ChatPal instantly answers every message — availability, vegetarian options, opening hours — and captures each reservation request.

7:15

The party of six gets a reply in seconds, requests a table, and your host confirms it from the logged request.

8:30

An automatic reminder went out earlier, so the table is confirmed — or freed up in time to re-seat.

11:00

Zero unread messages. Every inquiry was answered and logged for the team to confirm.

* Illustrative scenario based on common restaurant peak-hour patterns.

Built for restaurants that want full tables, not full inboxes

Reservations, menus, and FAQs — handled.

Capture reservation requests on WhatsApp 24/7

Guests can request a table on WhatsApp any time of day or night. ChatPal collects the details and logs the request so your team can confirm — no phone call needed.

Answer menu and allergen questions

What's gluten-free? Do you have vegan options? What are tonight's specials? ChatPal answers from your menu, consistently and correctly.

Reduce no-shows with reminders

ChatPal sends automated reservation reminders. Guests confirm or cancel, freeing tables before it's too late to fill them.

Handle special requests and group bookings

Birthdays, dietary needs, high chairs, outdoor seating — ChatPal captures special requests and passes them to your team with the booking request.

Add a chatbot to your restaurant website

One line of code and your website handles reservations and menu questions 24/7 — without any staff time.

Keep your team focused on hospitality

Free your staff from repetitive messages and phone calls. They focus on the experience; ChatPal handles the admin.

65%

of guest questions answered automatically

24/7

reservation handling on WhatsApp

30%

fewer no-shows with automated reminders

* Based on aggregated data from restaurant accounts using ChatPal. No-show reduction depends on reminder timing and customer behaviour.

Connects to the tools you already use

No new software to learn. Plug into your existing workflow.

WhatsApp Business

Auto-reply to every reservation request on your business account

Instagram

Handle DMs automatically, capture leads from your restaurant profile

Calendly

Show real table availability and let guests book in the chat

Telegram

Full chatbot experience on Telegram

Web Widget

Add ChatPal to your restaurant website with one line of code

How restaurants typically see results

Restaurant teams that fielded the same WhatsApp messages about bookings and the menu repeatedly report saving 30–60 minutes per day once those questions are automated. Staff redirect that time to table service.

35-seat bistro, 3 front-of-house staff

Typical pattern: repetitive booking and menu questions

Restaurants that add ChatPal's web widget typically receive a steady stream of reservation requests through the chatbot within the first weekend, including requests that arrive well after the restaurant has closed for the night.

Family-run restaurant with a website

Typical pattern: late-night reservation requests

Venues using automated no-show reminders typically see a measurable reduction in last-minute losses within the first month. For restaurants with regular no-shows, this alone often covers the cost of the subscription.

Mid-size restaurant with private event bookings

Typical pattern: no-show reduction

Questions? We've got answers.

ChatPal confirms reservations based on the availability you set. For live calendar integration, you can connect your booking system. Contact us to discuss your setup.

ChatPal can handle basic changes and cancellations. Complex changes get forwarded to your team with the full conversation.

Yes. You can update your menu anytime from your dashboard. Specials can be added daily.

Plans are per account, not per location. A single subscription can handle WhatsApp and web widget inquiries across all your locations. See pricing details →

Yes — you can create separate ChatPal assistants for each location, each with its own menu, availability, and team.

Yes. ChatPal captures the details for private dining, large groups, and special events — date, party size, and requirements — then passes the request to your team to arrange and confirm.

Fill your tables, not your evenings with admin

Let ChatPal handle reservations and menu questions on WhatsApp — while your team creates great dining experiences.

Free plan · WhatsApp + Web · Set up in 10 minutes