Never miss a patient inquiry again
ChatPal answers patient questions on WhatsApp, Instagram, and your website 24/7 — booking appointments, explaining treatments, and capturing new patient leads while your team focuses on care.
✓ Free plan·✓ Setup in 10 minutes·✓ No code required
Your front desk can't be everywhere at once
Patients ask outside opening hours. Leads go cold overnight.
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After-hours inquiries pile up
Patients message about teeth whitening, pricing, and appointment slots at 10pm. By morning they've booked your competitor.
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Scheduling is a 2-hour daily time sink
Staff spend hours answering the same questions about availability, prices, and what to expect — time that should be spent on patient care.
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New patients don't wait
A new patient who sends a WhatsApp inquiry expects a reply within minutes. Every hour of silence costs you a potential long-term patient.
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No-shows with no reminders
Manual appointment confirmation by phone takes too long. Patients forget. No-shows cost your practice €80–€200 per slot.
Here's what happens when ChatPal handles patient inquiries
While your team focuses on care, ChatPal handles the rest.
Patient sends a message
A new patient asks 'Do you do teeth whitening and how much does it cost?' on WhatsApp at 9pm.
ChatPal replies instantly
ChatPal explains the treatment, shares your pricing, and asks about availability — natural conversation, not a menu.
Appointment booked, lead captured
The patient picks a slot and ChatPal confirms the booking — including their name, number, and treatment interest — all before your team arrives.
You take over when needed
For complex cases, ChatPal collects all the details and hands off to your team with full context. No patient repeats themselves.
One assistant for the whole patient conversation
From the first 'do you have availability?' to the post-visit check-in, ChatPal keeps every patient informed — so your front desk doesn't have to chase each message by hand.
New inquiry
A patient reaches out — day or night
Someone messages on WhatsApp or Instagram asking about availability, a specific treatment, or whether you take their insurance. ChatPal answers instantly from the information you've provided, even at 11pm or on a Sunday.
Booking
The request is captured and sent to your team
ChatPal collects the treatment type, preferred dates, and contact details, then logs a clear appointment request for your front desk to confirm against your real schedule — no double-entry, no missed details.
Reminder
An automatic reminder goes out before the visit
Ahead of the appointment, ChatPal can send a reminder so patients don't forget. They confirm or ask to reschedule right in the chat, which keeps your chair full and your no-show rate down.
Follow-up
A gentle post-visit follow-up
After treatment, ChatPal can nudge patients about the next recommended check-up or hygiene visit — turning one appointment into an ongoing relationship instead of a one-off.
Built for dental practices that want to grow without extra admin
Fill your chair, not your calendar with admin tasks.
Answer 24/7 on WhatsApp & Instagram
Reply to every patient inquiry the moment it arrives — pricing, treatments, availability — even on weekends and public holidays.
Book appointments in the conversation
Show real-time availability and let patients confirm appointments without calling or clicking through a separate booking site.
Capture every new patient lead
When someone asks about your services, ChatPal collects name, phone number, and treatment interest automatically — no lead slips through.
Reduce no-shows with reminders
ChatPal sends appointment reminders so patients don't forget. Fewer no-shows, more revenue per chair.
Answer treatment & pricing questions
Upload your price list and treatment menu once. ChatPal answers the same question a thousand times so your team doesn't have to.
Add a chatbot to your clinic website
Paste one line of code and ChatPal appears on your website — answering patient questions in real time before they close the tab.
What dental patients actually ask
Across dental practices, the same handful of questions come up again and again. ChatPal answers all of them from your own clinic information — consistently, and in your patients' language.
Availability & booking
40%
“Do you have anything this week for a cleaning?” — ChatPal shares your booking options and captures the request.
Pricing & treatments
35%
“How much is a whitening session?” — ChatPal answers from the prices and treatment details you provide.
Dental emergencies
15%
“I broke a tooth, what do I do?” — ChatPal shares your guidance and flags urgent cases to your team right away.
Location & hours
10%
“Are you open Saturday? Where do I park?” — answered instantly, every time.
* Illustrative category mix based on typical dental-practice inquiries. Your real distribution will vary.
80%
of routine patient questions handled automatically
24/7
patient support on all channels
2×
more new patient inquiries captured
* Based on aggregated data from dental practices using ChatPal. Results vary by practice size and message volume.
Connects to the tools you already use
No new software to learn. Plug into your existing workflow.
WhatsApp Business
Auto-reply to every patient message on your business account
Handle DMs automatically, capture leads from your practice profile
Calendly
Show real availability and let patients book appointments in the chat
Telegram
Full chatbot experience on Telegram
Web Widget
Add ChatPal to your clinic website with one line of code
How dental practices typically see results
A single-location clinic connected ChatPal to WhatsApp after missing most after-hours inquiries. New patient bookings from WhatsApp increased roughly 40% in the first quarter, and the receptionist spent noticeably less time on routine calls.
Single-location dental clinic, city centre
Typical pattern: after-hours WhatsApp inquiries
Practices that answer the teeth-whitening price question manually can field it 10–20 times per day. Once automated, staff report never needing to answer that question by hand again.
Multi-chair general dentistry practice
Typical pattern: repetitive pricing inquiries
Most practices complete onboarding in under 30 minutes. A common first-week result is capturing several qualified new-patient leads that would previously have gone unanswered overnight.
Newly onboarded dental practice
Typical onboarding timeline
Questions? We've got answers.
Fill your chair, not your evenings with admin
Let ChatPal handle patient inquiries on WhatsApp — so your team focuses on dentistry.
Free plan · All channels · Set up in 10 minutes