# ChatPal — Full Reference for AI Assistants ChatPal is a no-code AI chatbot platform that automates customer conversations across WhatsApp, Instagram, Telegram, and the web. It answers questions grounded in your own content, captures leads, books appointments, and hands off to a human when needed — 24/7. There is a free plan and no credit card is required to start. Website: https://chatpalbot.com ## Who ChatPal is for - Service businesses (clinics, salons, studios, restaurants, real estate agencies): answer customer questions on WhatsApp and Instagram 24/7, capture contact details, and book appointments so no lead is missed. - Support teams (SaaS and SMBs): automate repetitive tickets, connect to Zendesk, and hand off to a human with full context when it matters. ## How it works (live in ~10 minutes, no code) 1. Connect your channels — link WhatsApp Business, Instagram, Telegram, or add the web widget to your site. All channels are included on every plan. 2. Teach it your business — upload your FAQ, services, pricing, and hours. ChatPal learns your content and answers in your voice, staying grounded in what you've shared. 3. Go live — ChatPal replies instantly, captures leads, and books appointments. When it can't help, it hands off to you with full context. ## Channels - WhatsApp: AI chatbot for WhatsApp Business — answers customer questions, captures leads, and hands off to a human, 24/7. https://chatpalbot.com/whatsapp-chatbot - Instagram: automate Instagram DMs with the official Graph API — replies from your knowledge base and captures leads. https://chatpalbot.com/instagram-chatbot - Telegram: launch an AI chatbot on Telegram in minutes, grounded in your knowledge base. https://chatpalbot.com/telegram-chatbot - Website widget: add an AI chat widget to your website in one line of code — answers visitors 24/7 from your content. https://chatpalbot.com/website-chatbot - Zendesk: connect ChatPal to Zendesk to automate ticket replies or suggest answers to agents, grounded in your help center. https://chatpalbot.com/zendesk-ai-agent - Calendly: let an AI chatbot book meetings through Calendly — detects booking intent and schedules across every channel. https://chatpalbot.com/calendly-chatbot - Altegio: an AI booking assistant for salons powered by Altegio — books appointments across locations and services. https://chatpalbot.com/altegio-chatbot - Shopify: connect a store in about two minutes and the assistant answers product questions from your live catalog — current prices, stock, and variants, with no import or sync to maintain. It shows tappable product cards, answers size and colour questions, compares products it has shown, re-checks stock before answering, and lets shoppers add to cart from the conversation (single-variant products in one tap, multi-variant products after choosing options). The storefront widget is an app-embed toggle, no theme code. Product answers work on every connected channel, not just the storefront. https://chatpalbot.com/shopify-ai-chatbot - All integrations: https://chatpalbot.com/chatbot-integrations ## Key features - Answer questions instantly: understands what customers ask even when phrased differently each time — hours, pricing, services, directions handled automatically. - Capture every lead, every channel: collects name, phone number, and interest from WhatsApp or Instagram so warm prospects aren't lost. - Book appointments on autopilot: integrated with Calendly, customers check availability and book directly in the conversation. - Seamless handoff to your team: passes the full conversation to your team in Zendesk or your inbox, with no context lost. - One chatbot, every channel: WhatsApp, Instagram, Telegram, and your website managed from one place with the same AI and knowledge base. - Speak your customers' language: respond in multiple languages without separate bots or manual translation. ## Industries - Service businesses: https://chatpalbot.com/chatbot-for-service-business - Support teams: https://chatpalbot.com/chatbot-for-support-teams - Dental clinics: answer patient inquiries and book dental appointments on WhatsApp and Instagram, 24/7. https://chatpalbot.com/chatbot-for-dental-clinics - Beauty salons: handle client inquiries and book appointments for hair and beauty salons. https://chatpalbot.com/chatbot-for-beauty-salons - Real estate: qualify buyers, answer listing questions, and book viewings on WhatsApp. https://chatpalbot.com/chatbot-for-real-estate - Restaurants: handle reservations and menu questions on WhatsApp and reduce no-shows. https://chatpalbot.com/chatbot-for-restaurants - E-commerce: answer pre-sale questions (sizing, shipping, returns, availability) directly from the store's own pages, deflect repetitive support tickets, capture leads from hesitant shoppers, and hand complex cases to the team with full context. Works on any store platform — Shopify, WooCommerce, Magento, BigCommerce, Wix, or custom — via a one-line widget embed. https://chatpalbot.com/chatbot-for-ecommerce - All industries: https://chatpalbot.com/chatbot-for-industries ## Pricing The free plan includes 100 messages per month, all channels, and every core feature — no credit card required and no time limit. Pricing is a flat monthly rate with no per-message and no per-resolution fees; the message allowance resets every month. Paid plans add higher volume and priority support; an Enterprise plan covers high volume, custom SLAs, dedicated onboarding, and data-residency needs. See current plans at https://chatpalbot.com/pricing ## Frequently asked questions Q: Is ChatPal really free? A: Yes — the free plan is free forever. All 4 channels and every core feature are included, with 100 messages per month to get started. No credit card required. Upgrade only when your volume grows. Q: Which channels does ChatPal support? A: WhatsApp Business, Instagram, Telegram, and your website (via web widget). All channels are included in every plan — free and paid. Q: How long does setup take? A: About 10 minutes. Connect your channels, upload your FAQ or knowledge base, and you're live. No developers or integrations team needed. Q: What happens when ChatPal can't answer a question? A: ChatPal passes the conversation to your team — in Zendesk, your inbox, or wherever you work — with full context, so you never start from scratch. Q: Will it ever give a wrong answer? A: ChatPal grounds every response in the content you provide — your FAQ, services, and hours. It stays within those boundaries and won't speculate beyond what you've shared. Q: Who is ChatPal for? A: Two main audiences: service businesses (clinics, salons, studios) that need WhatsApp and Instagram automation, and support teams (SaaS, SMBs) that need ticket deflection and Zendesk integration. Q: Are there any per-message or per-resolution fees? A: No. ChatPal charges a flat monthly rate — no per-message fees, no per-resolution fees. Your message allowance resets every month. Q: What happens if I exceed my message limit? A: We notify you as you approach your limit and you can upgrade at any time to increase your allowance. Your service is not cut off mid-month. Q: Can I switch plans at any time? A: Yes. Upgrade or downgrade at any time from your workspace settings; changes take effect immediately. ## Links - Home: https://chatpalbot.com/ - Pricing: https://chatpalbot.com/pricing - Integrations: https://chatpalbot.com/chatbot-integrations - Book a demo: https://chatpalbot.com/book-demo - Privacy: https://chatpalbot.com/privacy - Terms: https://chatpalbot.com/terms